What if I have someone moving into my apartment with me?
If for some reason an additional person joins you in your apartment—such as a roommate, a partner or a child—please let your manager know. Additional people in your apartment, even for a temporary period, should be reported as only the names on the rental agreement are known as Residents.
When is my rent due and how do I pay?
Rent is due on your agreed upon due date. We allow a 3-day grace period, which includes your due date. After the 3-day period, there is a $75.00 late charge. Rents need to be paid by check or money order payable to Jones & Jones Communities. Cash, third-party checks or out-of-state checks will not be accepted at any time. If your 3-day grace period has passed, you must include your late charge with your payment, which needs to be either a money order, a cashier’s check or by credit card (Visa, Mastercard, and Discover only, which are accepted on our website). If a rent check is returned because of insufficient funds, a fee will be charged and all future rents will be required by money order or cashier’s check.
When I paid my first month’s rent, I also paid a security deposit. What is this for?
Your security deposit is held on record for when you leave your new home. Any damage to the apartment and/or rent due may be deducted from this security deposit. Damage includes, but is not limited to, replacement of blinds; repair of damage to walls, carpeting, counters, cupboards, fixtures; extensive painting or cleaning, depending on the length of residency. The security deposit is not your last month’s rent. A breakdown of your security deposit will be returned to you within 21 days after you have vacated your apartment and returned keys, less any specific costs incurred in accordance with your rental agreement.